Monday, July 17, 2017

Are You a Hostage?

Do You Own Your Website and Domain Name?  Or are you a hostage?
   

This month's topic comes from conversations I have frequently with business owners wanting to get a new website or get their current website updated. 
  
Have you trusted all the aspects of your website to someone else?

In working with one of my clients recently, they wanted me to make some updates to their current website.  They provided me with the log in information, however it did not work.  They tried numerous times to get in touch with the company that built their site, but to no avail.  Now my client has learned the dreadful truth, they do not own their hosting or domain name, and they cannot get access to their site to make changes or updates.  This is a dilemma that many businesses have after having shelled out big bucks for a website, etc.

So what should a person/business do?

Here are my suggestions:

- Buy your own Hosting. So you own it and have access
- Buy your own Domain/URL names so that you own them
- Get all your log in/pass codes for all your accounts
- Keep up with your accounts to ensure they are up to date and renewed in a timely manner
- Make sure you deal with someone reputable and ethical
- Check their references
- Research their reviews on the internet
- Ask for references


If you do the above, you will protect yourself from an unethical Webmaster and/or one that goes out of business or retires. 

I work with many clients and I know they trust me, however every account that I set up, I provide all the log in credentials.  I jokingly tell them, that when I win the lottery and disappear, they will have access to all their accounts.  As a small business owner myself, I would be very upset if someone held me hostage.

We want to help the small business owner have a web presence for an affordable cost.  We provide  website services, domain names, hosting, etc.  So whether you want to learn to do it yourself or want someone to do it for you, we are here to help and we will provide you with ALL your account credentials. 

Here is a short video about choosing and purchasing Domain names - Click Here to watch
To purchase hosting and domain names we recommended - www.DomainsMadeEZ.com (Yes this is an affiliate link).
We appreciate your comments and feedback.   We would also appreciate it if you would 'Like' our  Facebook page.
Happy Connecting,
Annette
'Help You and Your Business Look Good'


 
  

Saturday, May 6, 2017

Websites – The Key Ingredients and Other Things to Consider



This article is about the key ingredients for a website.  I’m going to cover the basic things I discuss  with my clients about setting up a website.

Let’s first talk about why do you need a website?  The number one reason is, it adds credibility to your business.  Where do people look for a product or service these days?  The internet.  If someone recommends a product, service, or business, where do people go to check them out?  The internet.  They do a search to see if your business comes up in the search.  They read about your business and they read the reviews.  Most of the time, this is what they base their decision on as to whether or not to do business with a company, is by what they find online.
When you set up a website there are certain things that need to be a part of a basic website.  Many people think they want a flashy website with lots of graphics, showy photos, videos, etc.  But before you invest in all of that, think first about what will get results.  Sometimes for a small business simple and basic is better, if everything the prospect needs to know is there and easy to find.
For example:
-        Home Page - Description of business – Simple and to the point and easy to understand.
-        About – This is about you the owner.  Who you are.  Why you started this business.  How long have you been in business.  Your passion, your mission, and your goals for satisfying your clients and customer’s needs.
-        Services – Again, simple and to the point. Prices if appropriate.
-        Hours of operation – On the front/first page
-        How to contact you.  I always suggest for most businesses if you want the prospect to call, put your phone number in plain sight in the header at the top of the page.  Also have a contact page.  In case, they just want to ask a question or two.
-        Every website these days needs to be mobile compatible because 60% of searches these days are done via a mobile device.   A couple of years ago Google said they would not index websites that were not mobile compatible.  That’s why I like WordPress.  Most all WordPress themes are mobile compatible.
-        Social Media links.  The more places they can find you the more it legitimizes your business.
-        A way to build your list.  A way to collect names and emails for your database of prospects.  Not everyone may need your service today, but they want to keep in touch for when they do and you want to be able to keep in touch with them.
The above list is for what is visible to your website visitors.  Now let’s cover what a website needs to make it work for you.
-        Your Website needs to be found – When I set up a website for a client I suggest that they need to have at least 5 different URLs/domain names for their website.  Even though you may have your business name as your main URL, it may or may not include the words that will help you get found in a local search.  Think of alternate domain names as directional road signs on the internet that can be pointed to your website.  Think in terms of how people will search for your business and then purchase those domain names.  They can be forwarded/pointed to your main website. 

o   For example:  My business is Painted Lady Enterprises.  The domain names that I have for my website include:
§  PaintedLadyEnterprises.com
§  AtlantaVirtualAssistantServices.com
§  NorthGeorgiaVirtualAssistant.com
§  NorthGAVirtualAssistant.com
§  AnnetteWaldenMason.com
§  AnnetteWMason.com
§  WorkFromHomeSuccessLady.com
All of these domain names go to the same place – My website.  To search for possibilities for your site, go to DomainsMadeEZ.com.  Sometimes you have to get a little creative.  If you are a local business in a certain geographical area, (i.e. city, state, county) then you want to include that in your domain name.  If you offer an array of services/products, then also consider a domain name for each.  You can have as many domain names as you want.  Just point them all to your website.  Remember, if what the person is searching for is part of the domain name, you will come up higher in their search.
-        Security – Everyone wants simple and easy, but when it comes to security, simple and easy is not the best route.  So, in choosing a username and password, make it difficult.  Don’t use things like admin for a username or password for your password.  Especially for your password, use a combination of letters, numbers, and symbols.  Make it difficult for someone to hack your site.
-        Backup – You want to back up your site often.  The more often you make changes to your site the more often you want to back it up.  There are a couple of ways to do this.  Depending on your hosting service, you may be able to set up an option to back up the site through them.  I also use a service call Updraft that works with WordPress that you can set how often to back up a site and it sends the backup to Dropbox.  So, if for whatever reason, you must revert back to a former version, you have the latest version and don’t have to start from scratch.
-        SEO/optimization – These are you keywords and meta tags.  There are some good WordPress applications that help with this.  All the keywords/meta tags can be set up as you build the site and as additions are made so that it gets your site indexed and ranked higher a whole lot faster.
-        Engagement – Used to be, you built a website and unless you had to change something, products/prices, etc., you never did anything else to it.  That is not recommended these days.  Again, Google wants to see active websites.  They send out the bots/spiders (whatever you want to call then) to check websites and if they don’t appear to be active, the website will fall in their rankings.  So how do you stay active?  One way is to add a blog to the site and post on a consistent basis, i.e. once a week, once a month, etc.  Post about your industry, interesting news about your business, specials, promotions, etc. 
-        Maintenance -  Just like with anything else, you’ve got to check to make sure things are working.  Sometimes for whatever reason things just stop working.  Log in and make sure your backups are being done.  Your social media links are working.  Make sure all the plugins are updated to the latest version.  Most of the time the reason things stop working, is because something has been updated and you don’t have the latest version.  However, before updating anything, make sure your site is backed up.  Sometimes an update won’t work and may cause problems with the site.
One last and very important thing to consider before getting your website is to make sure your hosting account and your domain names are in your name.  So many times, I see a business get a website set up by someone or a company only to discover later that if they are unhappy with their service, they are held hostage because the

person/or company holds the account for their hosting and domain names and won’t release them.  So, the business owner either must stay with them or start from scratch.  When I set up a website I always have the hosting and domain name account set up in the client’s name.  I tell them that when I win the lottery and disappear, they have all they need to have someone else to edit/manage their website.

That covers most of the basic ingredients for a good functional website.  I hope you found this information helpful.  If you would like more information about setting up a website please let me know.  Your feedback and comments are welcomed and appreciated.
Happy Connecting,
Annette
'Helping My Clients and Their Business Look Good'

Tuesday, September 9, 2014

Enlarging Your Internet Footprint


In today’s digital environment, it’s not enough just to have a website.  There is way to much competition to be expected to be found, much less get business simply by having a website.  Even corporations these days have a full time staff just to handle their company’s internet presence and social media.
But let’s talk about what a small business owner can do to increase their Internet Footprint and increase their chances of being found by those searching for them, i.e. those who are wanting to purchase their products and services.   
Here is a list of 10 things to do to expand Your Internet Footprint:

  1. First of all, get very specific about what you are offering in the way of products and services.
  2. Then think in terms of what and how the potential client would search for those products and services.
  3.  Purchase Domain Names using the search criteria from item #2.  It doesn’t matter that you have named your business ‘ABC Products and Services,’ you can have multiple Domain Names which point to your website.  I recommend that every business should have a minimum of 5 Domain Names based on how potential clients would search for their products or services.  All these Domain Names can be re-directed to their website.  It’s like putting road signs out on the internet highway.  
  4. Get listed in multiple locations.  Set up accounts, i.e. Facebook Business FanPage, Twitter, LinkedIn, Pinterest, Google Plus, *Google Places, YouTube, *FourSquare, *Yelp, *YP Pages, etc.  The more places your business is listed, the more chances you have of being found when people search for your products and service.  (*If you have a physical location, these are a must).
  5. Be interactive on Social Media.  Engage your audience.  It’s not enough to just set up the accounts, there must be an ongoing presence.  Depending on your business, post about what’s going on, industry trends, photos of your work, happy customers with your products, videos, surveys, ask questions, run contests, offer specials/coupons, etc.
  6.   Also, part of being interactive in social media is liking, commenting, and sharing other people’s products and services also.  Don’t just be pushing your products and services because that is a one way street.
  7. Get testimonials about how great your products and services are.  Ask your best clients to write a review.  These testimonials can be written on your Facebook Business Fan Page, Yelp, FourSquare, Google Places, etc.  Again the more positive reviews you have, the better your chances of being found when people are search for your products and services.
  8. Become the expert in your niche.  Add a blog to your website or set up a separate site.  Even better than blogging is video blogging.  Short 3 to 5 minute ‘Did you know?’ videos about some aspect of your business.  Post these on a regular consistent basis.  And when you post, make sure you announce that you have posted a new blog on all your social media sites.
  9.  Link all your sites.  Think in terms of creating a spider web.  List your social media sites on your website.  Link your Facebook Business page to your Twitter account.  Link your Twitter account to your LinkedIn account.  Also, most other accounts ask for or allow you to list your social media sites.
  10. Build your list so that you can keep in touch with your clients and prospects.  By keeping in touch with your clients, they will appreciate the follow up and will always have your contact info should they wish to purchase again or refer you.  Prospects don’t always buy the first time, but by keeping in touch and providing them with helpful information you build your credibility for future business.  I recommend Constant Contact for email marketing and it provides features to link in your social media.
Lastly, if you don’t have the time to do it yourself, hire someone to do it for you.  This list is basically many of the services I offer.  Most of these tasks are tedious and time consuming, but necessary to increase a business’s Internet Footprint.  By getting the help need, you will increase your business which in the long run will be well worth the initial investment.  Contact me today to see if I can be of help with your Internet Footprint.

In appreciation,
Annette
“Helping My Clients and Their Business Look Good”

 

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